GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they have purchased.

3. If it becomes impossible to sell the purchased product, the seller has to notify the buyer in writing within 3 days after learning about this situation. The total price must be returned to the Buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAYABLE:

4. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

IF THE PRODUCT CANNOT BE DELIVERED WITHIN THE TIME FOR UNPROSECTED REASONS:

5. If force majeure events occur that the Seller cannot foresee and the product cannot be delivered on time, the Buyer is notified. The buyer may request the cancellation of the order, the replacement of the product with a similar product or the delay of delivery until the obstacle is removed. If the buyer cancels the order; If he has made the payment in cash, this fee will be paid to him in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.

BUYER'S OBLIGATION TO CHECK THE PRODUCT:

6. The buyer will inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The received goods/services shall be deemed to be undamaged and intact. The BUYER has to carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. Invoice must be returned along with the product.

RIGHT OF WITHDRAWAL:

7. BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to himself or to the person/organization at the address indicated, he can use his right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason, provided that he notifies the SELLER via the contact information below.

8. CONTACT INFORMATION TO BE NOTIFIED OF THE SELLER'S RIGHT OF WITHDRAWAL:

COMPANY

NAME/TITLE: MORMED COSMETIC AESTHETIC MEDICAL LIMITED COMPANY

ADDRESS: ÇINARDERE NEIGHBORHOOD OBA STREET NO 2 / 1-2-3-4-5 PENDİK / ISTANBUL / TURKEY MORMED GROUP

EMAIL:[email protected]

TEL: +90 850 767 09 99

Our company; Mormed Kozmetik Medikal Estetik Ltd. Sti. In order to fulfill its legal obligations arising from the relevant legislation, especially the Turkish Penal Code No. 5237 and the Law on Protection of Personal Data No. 6698, and to carry out the collection, issuance of invoices and order delivery processes, some of your personal data (name, surname, e-mail address, address) , credit or debit card information, mobile phone number, date of birth, T.R. ID number, occupation). Your personal data in question will be processed and stored in a non-public environment, provided that it is not used outside of the purposes and scope specified in this personal data protection clarification text, based on your express consent.

PURPOSE OF PROCESSING PERSONAL DATA

Personal data before our company; planning and execution of commercial activities, informing authorized institutions and organizations based on legislation, receiving payment services on matters not directly provided by us and not within our area of expertise, delivering orders, performing collections, issuing invoices, resolving consumer complaints, sending commercial electronic messages if you give your explicit consent To ensure that the activities are carried out in accordance with our Company's procedures and relevant legislation, planning and execution of necessary audit activities, planning and execution of corporate sustainability activities, carrying out studies for the protection of our company's reputation, management of request and complaint processes, planning and execution of corporate governance and communication activities. It will be processed in accordance with the rules of honesty and the principles of keeping it for the period for which they are processed, limited and measured, in connection with the purpose for which they are processed, as stipulated in the relevant legislation or for the purpose for which they are processed. Your personal data can be obtained, saved, stored, preserved, changed, rearranged, etc., in whole or in part, by automatic or non-automatic means. can be processed through transactions. The collected information is never shared with third parties without your knowledge or otherwise, and is not used or sold for commercial purposes for any reason other than activity.

TRANSFER OF PERSONAL DATA

In order to fulfill the above-mentioned purposes, the personal data obtained by you is kept in accordance with the law and honesty rules and the principles of keeping them in connection with the purpose for which they are processed, limited and measured, as stipulated in the relevant legislation or for the period required for the purpose for which they are processed. or cooperated with domestic/foreign/international, public/private institutions and organizations, companies and our company's consultants or solution partners to other group companies, other authorized institutions and organizations, suppliers or subcontractors, as permitted by the Turkish Commercial Code and other relevant legislation provisions. persons or organizations, legally authorized public and/or private law legal entities limited to the purpose requested within the scope of its legal authority, and persons or organizations permitted or required by the provisions of other legislation, with official authorities upon the request of official authorities. Your data may be transferred to third parties without your consent in accordance with Articles 5 and 8 of the Personal Data Protection Law.

PERSONAL DATA COLLECTION METHOD

Your personal data may be collected in written, oral or electronic form through our stores and website.

DELETING, DESTROYING OR MAKING PERSONAL DATA

Pursuant to Article 7 of the KVK Law, although the personal data has been processed in accordance with the relevant legislation, the personal data is deleted, destroyed or anonymized by our Company, ex officio or upon the request of the personal data owner, in case the reasons for processing are no longer valid. The procedures and principles regarding this matter will be fulfilled in accordance with the KVK Law and the Regulation on the Deletion, Destruction or Anonymization of Personal Data published in the Official Gazette dated 28.10.2017 and numbered 30224. Personal data is deleted, destroyed or anonymized within 3 (three) months following the date of our obligation to delete, destroy or anonymize personal data. When you request the deletion or destruction of your personal data by applying to our company;

a) If all the conditions for processing personal data have disappeared; Your personal data subject to the request is deleted, destroyed or anonymized. Your request will be finalized within thirty days at the latest and you will be informed.

b) If all the conditions for processing personal data have been removed and the personal data subject to the request has been transferred to third parties, it notifies the third parties; It is ensured that the necessary actions are taken within the scope of the regulation.

c) If all the conditions for processing personal data have not been eliminated, your request may be rejected by explaining the reason in accordance with the third paragraph of Article 13 of the KVK Law and the rejection will be notified to you in writing or electronically within thirty days at the latest.

According to Article 11 of the Law, customers as personal data owners;

- Learning whether personal data is processed or not,

– If personal data has been processed, requesting information about it,

- Learning the purpose of processing personal data and whether they are used in accordance with its purpose,

- Knowing the third parties to whom personal data is transferred in the country or abroad,

- Requesting correction of personal data if it is incomplete or incorrectly processed,

– Requesting the deletion, anonymization or destruction of personal data,

– Requesting notification to third parties in case of correction, deletion, anonymization or destruction,

- Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

- In case of damage due to unlawful processing of personal data, they have the right to demand the compensation of the damage.

These rights can be exercised through the contact information (mail, call center, etc.) on the website.

Email: [email protected]

Call Center Phone Number: 0 850 767 0 999

Non-personal information is information that you cannot personally identify. This information can be used for any purpose and may be shared with third parties without their consent.

Mormed Kozmetik Medikal Estetik Ltd. Sti. We use internet cookies to provide a better usage experience to our visitors by observing the privacy and protection of personal data of visitors to our website www.mormed.com.tr (“Website”) that we own as (“Company”). This Cookie Usage Policy (“Policy”) explains to all our Website visitors and users which type of cookies are used and under what conditions. Membership transactions and order-based lighting texts are available on our website. This Policy is implemented regardless of which technologies, methods and how you connect to the Website. Therefore, we recommend that you read this Policy carefully and make a copy so that you can review it in the future.

What is a cookie and for what purposes is it used?

Cookies are small data storage files saved on your computer, mobile phones, tablets or other mobile devices that you access by websites. This file stores information about your Web Site navigation. Thus, the devices you access will remember this data when you use the Website again. Therefore, cookies are necessary and important for you to use the Website effectively and more easily. Cookies are also used on the Website and third party websites so that we can offer you more suitable services, products or offers.

The main purposes of using cookies are;

The need for some technical data in order to use the Website more effectively,

Collecting information about your preferences and habits in browsing and using the Company's Website,

Your IP address, such as your IP address, in order for the Company to fulfill its legal and contractual obligations, especially those arising from the Law No. 5651 on the Regulation of Broadcasts Made on the Internet and the Fight Against Crimes Committed Through These Broadcasts and the Regulation on the Procedures and Principles Regarding the Regulation of Broadcasts on the Internet. needs your personal data.

What Type of Data Do We Process With Cookies?

Cookies, depending on their types, generally collect data regarding your browsing and usage preferences on the device from which you access the Website. This data includes all information about the pages you access, the products you view, and your navigation on the Website.

III. Which Types of Cookies Do We Use In Which Ways?

We use different types of cookies on the Website. These are cookies, function cookies, analysis/performance cookies and targeting/advertising cookies that are required to make the Website work.

Mormed Kozmetik Medikal Estetik Ltd. Sti. We use internet cookies to provide a better usage experience to our visitors by observing the privacy and protection of personal data of visitors to our website www.mormed.com.tr (“Website”) that we own as (“Company”). This Cookie Usage Policy (“Policy”) explains to all our Website visitors and users which type of cookies are used and under what conditions. Membership transactions and order-based lighting texts are available on our website. This Policy is implemented regardless of which technologies, methods and how you connect to the Website. Therefore, we recommend that you read this Policy carefully and make a copy so that you can review it in the future.

What is a cookie and for what purposes is it used?

Cookies are small data storage files saved on your computer, mobile phones, tablets or other mobile devices that you access by websites. This file stores information about your Web Site navigation. Thus, the devices you access will remember this data when you use the Website again. Therefore, cookies are necessary and important for you to use the Website effectively and more easily. Cookies are also used on the Website and third party websites so that we can offer you more suitable services, products or offers.

The main purposes of using cookies are;

The need for some technical data in order to use the Website more effectively,

Collecting information about your preferences and habits in browsing and using the Company's Website,

Your IP address, such as your IP address, in order for the Company to fulfill its legal and contractual obligations, especially those arising from the Law No. 5651 on the Regulation of Broadcasts Made on the Internet and the Fight Against Crimes Committed Through These Broadcasts and the Regulation on the Procedures and Principles Regarding the Regulation of Broadcasts on the Internet. needs your personal data.

What Type of Data Do We Process With Cookies?

Cookies, depending on their types, generally collect data regarding your browsing and usage preferences on the device from which you access the Website. This data includes all information about the pages you access, the products you view, and your navigation on the Website.

III. Which Types of Cookies Do We Use In Which Ways?

We use different types of cookies on the Website. These are cookies, function cookies, analysis/performance cookies and targeting/advertising cookies that are required to make the Website work.

Mormed Kozmetik Medikal Estetik Ltd. Sti. We use internet cookies to provide a better usage experience to our visitors by observing the privacy and protection of personal data of visitors to our website www.mormed.com.tr (“Website”) that we own as (“Company”). This Cookie Usage Policy (“Policy”) explains to all our Website visitors and users which type of cookies are used and under what conditions. Membership transactions and order-based lighting texts are available on our website. This Policy is implemented regardless of which technologies, methods and how you connect to the Website. Therefore, we recommend that you read this Policy carefully and make a copy so that you can review it in the future.

What is a cookie and for what purposes is it used?

Cookies are small data storage files saved on your computer, mobile phones, tablets or other mobile devices that you access by websites. This file stores information about your Web Site navigation. Thus, the devices you access will remember this data when you use the Website again. Therefore, cookies are necessary and important for you to use the Website effectively and more easily. Cookies are also used on the Website and third party websites so that we can offer you more suitable services, products or offers.

The main purposes of using cookies are;

The need for some technical data in order to use the Website more effectively,

Collecting information about your preferences and habits in browsing and using the Company's Website,

Your IP address, such as your IP address, in order for the Company to fulfill its legal and contractual obligations, especially those arising from the Law No. 5651 on the Regulation of Broadcasts Made on the Internet and the Fight Against Crimes Committed Through These Broadcasts and the Regulation on the Procedures and Principles Regarding the Regulation of Broadcasts on the Internet. needs your personal data.

What Type of Data Do We Process With Cookies?

Cookies, depending on their types, generally collect data regarding your browsing and usage preferences on the device from which you access the Website. This data includes all information about the pages you access, the products you view, and your navigation on the Website.

III. Which Types of Cookies Do We Use In Which Ways?

We use different types of cookies on the Website. These are cookies, function cookies, analysis/performance cookies and targeting/advertising cookies that are required to make the Website work.